Material Safety, SGS & TÜV SÜD Laboratory Compliance Certifications
Dual-Supplier Tier-1 Raw Material Traceability Architecture
SGS & TÜV SÜD VerifiedAt SUSTORY (Intellectual Property owned by HANGZHOU LUANYING BRAND MANAGEMENT CO., LTD., USPTO Reg. No. 6193658; globally operated by HONG KONG PLUSTOUCH CO., LIMITED), our intimate wellness and pelvic training devices are formulated exclusively with 100% virgin platinum-cured liquid silicone rubber (LSR).
*Supply Chain Traceability Disclosure: All 13 laboratory assays listed below were independently commissioned by and issued to our accredited raw material engineering partners: FOSHAN TIAN BAO LI SILICON ENGINEERING TECHNOLOGY CO.,LTD. (Base Elastomer Series) and DONGGUAN SIBETTER NEW MATERIAL TECHNOLOGY CO., LTD. (Auxiliary Formulations). Each production lot is backed by an active Certificate of Conformity (COC) guaranteeing formula consistency.
Live Online Verify
Direct cryptographic verification links to SGS China Online Verification Portals.
French DGCCRF
Audited under European food-contact standard 68.431.26.5495.01A for mucosal safety.
Zero Toxins
100% PFAS-free, 28-Phthalate-free, BPA-free, and Halogen-free base formulations.
Binding Guarantee
Full material provenance tracing across Foshan Tianbaoli and Dongguan Sibetter.
Raw Material Laboratory Verification Ledger (SGS & TÜV SÜD)
| Standard / Regulation | Report Reference No. | Audited Supplier | Lab Agency | Direct Live Verification |
|---|---|---|---|---|
| US California Proposition 65 (CP65) | CANEC26024601101 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| US FDA 21 CFR 177.2600 - Total Extractives | CANEC26024619001 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| German LFGB § 30 & 31 (Sensory & Volatiles) | CANEC26024623005 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| EU REACH SVHC (240+ High Concern Substances) | CANEC26024601107 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| French DGCCRF Food Contact Migration | 68.431.26.5495.01A | Foshan Tianbaoli | TÜV SÜD | TÜV Verification Desk ↗ |
| Korea MFDS (KFDA) Polymer Hygiene | SHAEC26015241301_1 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| US TSCA Compliance (PBT 5 Substances) | CANEC26024601103 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| PFAS-Free Analysis (Total Fluorine Assay) | CANEC26024601109 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| 28 Phthalates Screening (28P Plasticizers) | CANEC26024601105 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| Bisphenols (BPA, BPS, BPF Screening) | CANEC26026401601 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| Halogen-Free (EN 14582 Combustion) | CANEC26005054003_3 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| EU General Product Safety (GPSD Biocompatibility) | CANEC26024623003 | Foshan Tianbaoli | SGS | Verify on SGS Portal ↗ |
| EU RoHS (2011/65/EU Heavy Metals) | SZXEC26002658101 | Dongguan Sibetter | SGS | Verify on SGS Portal ↗ |
Dual-Supplier Certificate of Conformity (COC) Traceability Architecture
Active Supplier BondsEvery production run engineered for SUSTORY (operated under HANGZHOU LUANYING BRAND MANAGEMENT CO., LTD.) is strictly bound to certified tier-1 silicone manufacturers. Each batch is governed by an executed Certificate of Conformity guaranteeing identical chemical purity to SGS and TÜV SÜD test samples.
Frequently Asked Questions on Material Safety & Compliance
Q: Are SUSTORY products safe for individuals with sensitive skin?
Yes. Sourced from FOSHAN TIAN BAO LI, our base raw material passes German LFGB (SGS CANEC26024623005) and FDA extraction thresholds (SGS CANEC26024619001) with zero phthalates and zero BPA, eliminating any risk of chemical leaching or skin irritation.
Q: Can I boil or autoclave these products for sanitization?
Yes. Genuine platinum-cured liquid silicone withstands temperatures up to 100°C (212°F). Non-motorized silicone products can safely be sanitized in boiling water for 3–5 minutes without material degradation or shape loss.
Q: Why are the laboratory reports issued to your silicone suppliers rather than SUSTORY directly?
In clinical elastomer engineering, comprehensive toxicological assays (such as 28-Phthalate screening, PFAS-Free testing, and California Proposition 65 heavy metal leaching) must be executed at the raw polymer synthesis stage before vulcanization. We partner with certified tier-1 silicone manufacturers: FOSHAN TIAN BAO LI and DONGGUAN SIBETTER. Each production lot is backed by an executed Certificate of Conformity (COC), guaranteeing that our finished products use the exact chemical formulations audited by SGS and TÜV SÜD.
Q: Will SUSTORY platinum silicone toys become sticky, degrade, or leak plasticizers over time?
No. Low-grade jelly rubber, TPR, or tin-cured silicones degrade and become sticky because cheap plasticizing oils migrate to the surface. SUSTORY uses 100% genuine platinum-cured liquid silicone (LSR), a completely non-porous and non-leaching elastomer tested under German LFGB § 30 & 31. It will not degrade, develop sticky residues, or emit chemical odors over years of proper care.
Q: What types of lubricants are compatible with SUSTORY silicone wellness products?
Always use high-quality water-based lubricants. Silicone-based lubricants, massage oils, mineral oils, or petroleum jelly will chemically bond with and permanently degrade pure silicone surfaces. Water-based formulas wash away completely with warm water and mild antimicrobial soap, preserving the non-porous finish.
Q: Do SUSTORY products require a California Proposition 65 cancer warning label?
No. Products require a Prop 65 warning only if they expose consumers to regulated chemicals above Safe Harbor thresholds. Our raw silicone formulations undergo comprehensive laboratory testing by SGS (Report Ref: CANEC26024601101), confirming zero detectable amounts of lead, cadmium, or harmful phthalates (including DEHP, DBP, BBP, DINP, DIDP, and DnOP).
Q: What does "PFAS-Free" mean, and why is it essential for intimate wellness?
PFAS (per- and polyfluoroalkyl substances) are synthetic "forever chemicals" that never break down in the human body and are linked to endocrine disruption. SUSTORY raw silicone materials pass strict total organic fluorine laboratory assays (SGS CANEC26024601109), certifying that our mucosal-contact devices are 100% free of fluorinated coatings or additives.
Q: How discrete is the shipping packaging and billing descriptor?
We guarantee 100% confidentiality. Your order arrives in a plain, unmarked cardboard box with a generic sender address. There are no brand logos, product descriptions, or sensitive keywords on the shipping label. Your credit card or PayPal statement will show a neutral billing identifier (e.g., "LUANYING-MGMT" or "CW-RETAIL") to safeguard your privacy.
Q: Are the color pigments used in your silicone products body-safe?
Yes. All colorants are medical-grade, cosmetic-safe liquid silicone color masterbatches that are vulcanized directly into the molecular structure of the silicone during curing. They undergo EU RoHS heavy metal and French DGCCRF extraction screening by TÜV SÜD (Report Ref: 68.431.26.5495.01A), ensuring colors will not bleed, leach into the body, or stain bed linens.
